Customer Feedback

 

"Many thanks for first class service.
Thanks to Sam , great job well done. Will be happy to recommend to anyone "

Tony Brooks

 

"We should like to thank you again for your very prompt attention to our CH problem. We could not fault you on that speed or the courtesy with which you and your 'lads' worked on the job.
Michael was not able to pay the bill on line from home (the lack of some card I believe) but he went to our Bank this morning and, hopefully, they have settled with you electronically - - - the marvels of present-day technology!! "

Grace and Michael

 

"The two engineers who came to fix my combi boiler were both very polite and courteous. They arrived ahead of the scheduled time and fixed my boiler within half an hour. The price I paid was the price I was quoted, no hidden extras. I chose this company as they had previously been out to me to fix a problem with my toilet so I knew they were reliable. I would definitely chose SJK Plumbing& Heating again."

Customer in Hastings

 

"Routine boiler service - came on time, very efficient, tidy and polite. Will use again, already discussed with him a couple of other jobs that we need doing."

Customer in St. Leonards-on-Sea

 

"When I requested an engineer I was advised that someone would be with me within two hours. The engineer arrived within 40 minutes of the call and the job took about 30 seconds to fix, so I was not charged. The engineer was very polite and courteous and showed me exactly what had happened within the cistern of the toilet. Would 100% recommend and use again."

Customer in Hastings

 

"All work was carried out to a very high standard. Fitted us in his busy work schedule. Professional clean and tidy. Highly recommended. Thanks Stefan."

Customer in Bexhill-on-Sea

 

"We had never used Stefano before and called him as our usual plumber was on holiday and we were very impressed. Called him in a panic on a Sunday evening as we couldn't stop our toilet cistern filling after a failed attempt at fixing the fill valve and he advised us he would be there within 2 hours and got there after 1! He worked very quickly and efficiently despite coming across some unexpected issues and was very polite. To top it off the cost was extremely reasonable for a Sunday evening and all pre agreed over the phone. Wouldn't hesitate to use Stefano again!"

Customer in St. Leonards-on-Sea

 

"What can I say once again Stefano turned up on time and sorted the plumbing required come across a few small problems and sorted with no hesitation whatsoever these guys are unbelievable they are quick polite and nothing is to much trouble I wouldn't go anywhere else. And to top it all I offered them a drink and they wouldn't accept the work they done would cost double the amount I was charged amazing service thank you so much SJK Plumbing and Heating."

Customer in St. Leonards-on-Sea

 

"Excellent job done within the tight timescales that were required. Very polite and tidy work. Would use again and recommend to others."

Customer in St. Leonards-on-Sea

 

"Outstanding workman ship. I would highly recommend them."

Customer in Bexhill-on-Sea

 

"Water was pouring through my ceiling at 11 pm, I needed an emergency call out. I called Stef, and he managed to get to my house within the hour! When Stef arrived he was courteous and polite. I couldn't ask for a better plumber. Stef was clean and tidy throughout, the quality of work was spot on! I would like to thank Stef for his hard work and coming out at late notice. I would defiantly recommend Stef and his team to anyone."

Customer in St. Leonards-on-Sea

 

"What can I say... absolutely fantastic company, the engineers are hard working and the level or work carried was to the highest standard. It's been an absolute pleasure having SJK in my property and I would recommend them to anybody. Thanks again."

Customer in St. Leonards-on-Sea

 

"Steffano came to do an estimate for the work and gave some good advice and recommendations. The Estimate was emailed to me very quickly, we arranged the date for the work, which he confirmed. They turned up spot on time and I had two plumbers working full out and later another of their colleagues too - the whole job was completed by 4 o clock and they left the place very clean and took away all of the mess. I could not have asked for more and do thoroughly recommend them to anyone."

Customer in Hastings

 

"Stefan went above and beyond my expectations! He came to fit bath taps and a sink tap but found when he went to fit the sink tap, that I had ordered the wrong size. He went out and bought the correct size and fitted it without charging me any extra for the additional time spent. I would highly recommend him to anyone needing a reliable, courteous and honest plumber and wouldn't hesitate to employ him again in the future should I need any further plumbing work done."

Customer in St. Leonards-on-Sea

 

"Mr King arrived promptly to inspect my boiler. Despite the fact that it was at the end of the day, he was very thorough, spent time looking at the boiler and explaining all the options as it is very old. The next day, the boiler miraculously started firing. I contacted Mr King and agreed to monitor the situation. Although, work was not required, he took the trouble to enquire and tell me that the part was still available if needed. I'm happy to recommend Mr King as his honest, pleasant attitude and knowledge impressed me. I will not hesitate to ring him if my boiler plays up again. Thank you."

Customer in Hastings

 

"When contacted a time and date was set. He turned up as arranged on time. When coming into the house he put overshoe covers on his shoes to help prevent mess. When accessing the loft using his own step ladders he put a cover down on the carpet. 3 methods of payment available (cash, cheque or card). Price charged was fair (no estimate given because I did not ask for one, though he did say price would be no more than 1 hours labour plus parts) In general lived up to expectations I had after reading chekatrade rating and previous feedback."

Customer in St. Leonards-on-Sea

 

"First job, SJK rapidly completed a repair that another plumber had failed to find. Second quick job - no charge!"

– Customer in St. Leonards-on-Sea

 

"Delighted with the work. Punctual, polite, tidy and professional. Excellent communication and prompt responses. Pricing was realistic and fair. Definitely recommend this company."

Customer in St. Leonards-on-Sea

 

"Called SJK Plumbing & Heating out, come round really quick and fixed the heating pipe under the floor. Thank you. Job well done, over the weekend too."

Customer in St. Leonards-on-Sea

 

"Quick and successful work and issues carefully explained to avoid recurrence of the problems. Refused to accept payment for the 10 minutes spent on the work."

Customer in St. Leonards-on-Sea

 

"Stefano was amazing he came straight out and assessed the problem worked quickly and tidied everything up including mess he hadn't made! Literally a life saver, we just moved in and he even talked us through our central heating system and how to use it most economically. Would recommend to anyone and everyone. Thank you!"

Customer in St. Leonards-on-Sea

 

"SJK, the works carried out was very good quality and to high standard, offered helpful ways to over come any problems that needed to be over come through out the house refurbishment. Job well done."

Customer in St. Hailsham

 

"Ageing shower had issues. We had previously ascertained that a new cartridge was considered to be the answer. Despite particular components that were no longer available for the shower valve, the replacement parts were installed without too much difficulty and problem solved. Advice was given to us regarding the shower head and hose which we replaced. We now have a fabulous shower, working properly."

Customer in St. Hastings

 

"I contacted SJK Plumbing and Heating around 2 pm, re cold radiator in the bedroom of care home, during a particularly cold spell. I was given an estimated 2 hr wait, but arrived in just 1 1/2 hrs. The problem was quickly found. This was put right there and then. So pleased to have been able to find a good tradesman, who appreciated that we were caring for vulnerable adults. Definitely recommended."

Customer in St. Leonards-on-Sea

 

"Impressed from Bexhill on Sea. We are new to the area & had a boiler problem. I called & left a message in the early afternoon. Steff returned my call & arranged to visit that very afternoon. He fixed the problem there & then. Service, par excellence."

Gordon Gambier

 

"Thank you so much for coming and sorting out my boiler recently.

Prior to your arrival we had a problem with our hot water, which kept dropping out. You were able to pay a visit to look at the problem quickly and diagnosed a faulty heat exchange plate. The replacement part was ordered in quickly and installed in no time at all leaving us with hot water once again.

The price was very competitive and the service excellent, so it goes withou saying that I won't hesitate to recommend SJK Plumbing and Heating to friends and contacts."

Gavin Fisher

 

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